About

About us

Metro Group Maritime is a commercial receivable manager, debt collector and integrated business-process partner specializing in reducing DSO and over 30 / over 60 for freight, detention, demurrage, M&R and accessorial charges. Our team of leading shipping industry veteran experts and in-house attorneys will navigate your company through the rough waters of accounts receivable, root cause analysis, timely dispute resolution, relationship management and collections.

Our Team

The most experienced.

Our team is composed of lawyers, steamship-line veterans, and financial professionals. Having former industry managers working as front line collectors is a Metro Group Maritime innovation and is a major part of the firm’s arsenal. This leads to the most effective customer relationship management, problem solving and successful collections at the highest levels.

Marcus L. Arky

Chief Commercial Officer and Counsel
Total Shipping Experience: 20 Years

Neil Ross

Chief Customer Officer and Counsel
Total Shipping Experience: 20 Years

Steve Young

Chief Operating Officer
Total Shipping Experience: 20 Years

Kate Ballengee

Counsel
Total Shipping Experience: 9 Years

Bryan D. Press

Counsel
Total Shipping Experience: 31 Years

Ben Kinberg

Director of Collections and Special Projects
Total Shipping Experience: 9 Years

Valli Piedra

First Party Collections Leader
Total Shipping Experience: 21 Years

Chris Holloway

First Party Collections Leader
Total Shipping Experience: 27 Years

Francisco Hernandez

First Party Collections Manager
Total Shipping Experience: 16 Years

Cindy Brown

First Party Collections in Canada
Total Shipping Experience: 9 years

Jane Blanken

Third Party Collections
Total Shipping Experience: 5 Years

Ana Carlin

First Party Collections
Total Shipping Experience: 16 Years

Maria Dallara

First Party Motor Carrier and Freight Collections
Total Shipping Experience: 11 Years

Eileen Friberger

Third Party Collections
Total Shipping Experience: 29 Years

Donna Dunnam

First Party Collections
Total Shipping Experience: 14 Years

Natalie Hancock

First Party Motor Carrier Collections
Total Shipping Experience: 9 Years

Kathy Jenison

First Party Collections
Total Shipping Experience: 22 Years

Debbie Kaufhold

Third Party Collections Manager
Total Shipping Experience: 23 Years

Chris Jones

First Party Collections
Total Shipping Experience: 11 Years

Sophia Nunez

First Party Collections
Total Shipping Experience: 11 Years

Kristina Mignone

Client Liaison
Total Shipping Experience: 6 Years

Kathy Patel

Third Party Collections Manager
Total Shipping Experience: 9 Years

Pamela Purdy

First Party Collections Manager
Total Shipping Experience: 11 Years

Alina Perez

Third Party Collections
Total Shipping Experience: 25 Years

Bev Tyo

First Party Motor Carrier Collections Manager
Total Shipping Experience: 14 Years

Sharon Zeggert

Third Party Collections and First Party Collections
Total Shipping Experience: 20 Years

Liana Arus

First Party Collections
Total Shipping Experience: 10 Years

Bob Mark

Process Improvement
Total Shipping Experience: 40 Years

Lee Stepner

Insurance Claims & Collections
Total Shipping Experience: 15 Years

Joel Wilson

First Party Collections
Total Shipping Experience: 40 Years

Lisa Menendez

Third Party Collections
Total Shipping Experience: 12 Years

Ann Hall

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